Esds Selects Juniper Networks To Power Future
There are times when being angry at the web developer is justified. This is one of those times.
Checking for possible updates on
Governor, either we have entered a singularity or this thing is not responding to my request.
How about this?
In the news
RCS Vs. OTT Chat Apps: A Question of Standards – No Jitter
(some months now) RCS Vs. OTT Chat Apps: A Question of Standards No Jitter
While chat apps might satisfy the needs of smaller companies, RCS will appeal to large enterprises with sophisticated requirements.
When I think about 2018, all I can think is WOW! There was lots of interesting stuff that happened in 2017, like Amazon jumping into the contact center space, .
Any enterprise that migrates its voice platforms to a cloud solution expects improvements around technology and *service*. And perhaps cost. But in large and .
As I discussed in my previous post, I’m a senior voice architect for a Fortune 500 enterprise who spent much of 2018 selecting and upgrading 50 facilities to .
It’s becoming clear now that they’ve been busy at Cisco, and we are in for an unveiling in terms of both updates and roadmap.
How I Upgraded 50 Facilities to Cloud-Based Voice – No Jitter
(some months now) How I Upgraded 50 Facilities to Cloud-Based Voice No Jitter
Last year, my director asked me to select and upgrade 50 of our facilities to a cloud-based VoIP solution. We’d had some experience with cloud-based voice .
Insight into other contact center operations can be valuable as a benchmark to measure your own contact center’s success.
The use of collaboration tools continues to grow as companies using this technology report higher productivity levels. Data from Babson College researchers .
Telecom Expenses Ballooning? Get Your Pin Ready | Insight for the Connected Enterprise – No Jitter
(many weeks now) Telecom Expenses Ballooning? Get Your Pin Ready | Insight for the Connected Enterprise No Jitter
I recently had the privilege to work on another project for a favorite client of mine. I’ve been engaged with this client since 2010, when I performed a telecom .
Internet testing results: why fixing the internet middle mile is essential for SD-WAN performance – Network World
(months ago) Internet testing results: why fixing the internet middle mile is essential for SD-WAN performance Network World
Can you trust an SD-WAN to deliver a predictable user experience if the basis of that SD-WAN is the unpredictable public Internet? Based on our testing, the .